1. Agreement and document priority
These draft Terms use "Hungry Beaver," "we," "us" or "our" for the supplier identified in the written estimate or service agreement, and "you" or "your" for the customer. Every job document must state the supplier's full legal name, operating name, business address and contact information.
Using this website or submitting a quote request does not create a tree-work contract. A job is booked only when you accept a written estimate or service agreement and satisfy any stated scheduling or payment conditions. If these Terms conflict with an accepted estimate, service agreement or signed change order, the job-specific document controls.
2. Experience, arborist wording and credentials
Hungry Beaver relies on 5+ years of practical tree-work experience. Neither Hungry Beaver nor its workers are represented as ISA Certified Arborists or Ontario Arborist 444A certificate holders, and Hungry Beaver does not provide engineering, surveying or legal services. If a worker or subcontractor holds a relevant credential, we will represent it only when a written job document names the person, credential and role. The word "arborist" on this site describes the nature of tree-care work and is not, by itself, a certification claim.
Experience is not a substitute for a credential required by a municipality, utility, insurer or project. If a formal report, permit application, utility-related task or specialized assessment requires a particular qualification, the written scope must identify the responsible person and deliverable. Anything not identified is excluded, and we may decline or refer work outside our scope.
3. Quote requests, estimates and changes
Website descriptions, photos and general information are not a price, diagnosis, offer or guarantee. An estimate is based on the information provided and the conditions reasonably observable when it is prepared. The accepted job document should state the work, price and taxes, payment schedule, timing, cleanup, exclusions and any warranty.
Additional or different work requires your approval through a written change order or replacement agreement before it is charged. If an unexpected condition requires immediate safety steps, we may pause and reasonably secure the area; any related charge remains subject to the accepted agreement and applicable law. Nothing in these Terms authorizes a charge or waives an estimate right contrary to Ontario consumer law.
4. Your authority and site responsibilities
You confirm that you are legally able to agree to the work and have the owner's authority for the affected property, trees and access areas. You must disclose boundary or neighbour disputes, shared trees, easements, protected features and any limits on access or authority. We may request proof or stop work until ownership and consent are resolved.
You must provide accurate site information, identify private or unmarked systems such as irrigation, septic components, invisible fencing, lighting and private utilities, and keep people, pets and movable property outside the work area. The written scope must state who is responsible for permits, utility locates and third-party approvals. That allocation does not remove a legal duty imposed on either party.
5. Conditions, access and delays
Tree work can reveal decay, cavities, weak unions, roots, soil instability, embedded metal or concrete, wildlife, nests, buried services and access limits that were not reasonably visible beforehand. If a new condition changes safety, legality, equipment, time or cost, we may stop work, make the area reasonably safe and propose a written change or decline the affected work.
Weather, unsafe conditions, utility or municipal direction, permits, emergencies, equipment problems and unavailable access may require postponement. Dates are good-faith scheduling estimates unless a written agreement expressly guarantees a date. We will provide reasonable notice when practical.
6. Tree condition and outcome limits
A living tree and its surroundings change over time. A visit, photo review, quote or visual observation is limited to the conditions visible at that time and does not guarantee that a tree is safe, healthy, stable or free from hidden defects, or that it will not fail, decline, regrow or attract pests later.
Unless the accepted scope expressly says otherwise, our services are not a formal tree-risk assessment, arborist report, appraisal, legal survey, boundary opinion, engineering opinion, permit decision or legal advice. We do not guarantee municipal, utility, insurer or third-party approval. Any written warranty applies together with statutory rights and conditions that cannot lawfully be excluded.
7. Work-area impacts and cleanup
We will use reasonable care in performing the agreed work. To the extent permitted by law, we are not responsible for pre-existing damage, concealed or undisclosed conditions, inaccurate information, unmarked private systems or the acts of utilities, municipalities and other third parties. Foreseeable lawn, soil, driveway or access impacts and any protective measures should be identified in the written scope.
Cleanup includes only what the accepted job document lists. Wood, brush, chips, stump grindings, backfill, grading, seed, sod and surface restoration are separate items unless expressly included.
8. Safety and emergencies
You and anyone on the property must follow reasonable safety directions and remain outside marked or communicated work zones. We may stop work if people, animals, traffic, structures, utilities, weather or site conditions make continuation unsafe.
This website and quote form are not emergency dispatch services and no response time is guaranteed. Call 9-1-1 for fire, injury or immediate danger, the electrical utility for wires or electrical hazards, and 3-1-1 for public roads, sidewalks or City-owned trees before contacting a private tree service where appropriate.
9. Payment, cancellation and suspension
The accepted job document controls deposits, invoices, due dates, taxes, cancellation and any lawful late charge. If you cancel after authorization, you remain responsible for completed work, approved changes, committed non-returnable materials and reasonable mobilization or demobilization charges only where the agreement discloses them and the law permits them.
We may suspend or decline work for unsafe conditions, missing authority, permits or access, non-payment under the accepted agreement, or information showing that the requested work may be unlawful. Charges, credits and refunds for unperformed work remain subject to the accepted agreement and applicable law.
10. Limits of liability
To the fullest extent permitted by law, Hungry Beaver is not liable for indirect, incidental, special, consequential, exemplary or punitive loss arising from this website or the services, including lost use, profit, opportunity or property value.
To the fullest extent permitted by law, our total liability for direct damages arising from a particular paid service will not exceed the amount you paid us for that service. This section does not limit a liability or consumer right that cannot legally be limited and does not excuse a failure to perform services to a standard required by applicable law.
11. Website information and third-party links
Website content is general information and may not reflect the conditions at your property. Safe photos can help route a request but are not a diagnosis or substitute for an appropriate site inspection. External links are provided for convenience; we do not control their content or availability.
The website, logo, text and original media are owned by or licensed to Hungry Beaver and may not be copied or commercially reused without permission, except as allowed by law.
12. Concerns, governing law and changes
Raise a concern promptly using the contact information on this site and allow a reasonable opportunity to inspect the affected work where appropriate. These Terms and any incorporated service agreement are governed by Ontario law and applicable federal law, and disputes may be brought in the courts of Ontario. Nothing here waives a consumer's substantive or procedural rights that cannot lawfully be waived.
We may update these Terms for future website use and future agreements. Each accepted job document should record or retain the dated Terms version it incorporates; that version continues to govern the job unless the parties agree in writing to replace it. If part of these Terms is unenforceable, the remaining parts continue to the extent permitted by law.